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Yes, MELT Method offers free shipping on orders over a minimum purchase amount, or with free shipping promo code within the United States. Orders typically arrive within 3-5 business days.
Luckily, MELT Method is offering FREE SHIPPING + FREE 30 Days promotion when subscribe to MELT On Demand.
Yes. MELT Method occasionally runs free shipping codes for all orders, or orders over a certain amount. You can check for MELT Method free shipping promotions on the MELT Method website or by signing up for their newsletter.
Depending on the shipping option selected, it can take 3-5 business days for the package to be delivered within the US, and once it's on its way internationally, it can take up to 2 or 3 weeks for delivery.
For MELT Method International orders, once the US tracking shows delivered, always make sure to continue tracking with Asendia for an estimated delivery time frame.
Please note: it can take 1-2 business days for their fulfillment center to process the order before it ships.
MELT Method international shipping rates are determined in alignment with UPS and Asendia. You can get a quote by scrolling down in the Cart section of the website (after all products have been added), under "Estimate Shipping" enter your country, state, and ZIP code.
Note: Additional charges for duty fees and taxes may be charged by your destination country. These fees are calculated upon import by the destination country and are paid by the customer. MELT is not responsible for additional customs/duty fees.
MELT Method shipping cost varies depending on your location, products, and quantities in your cart. You can get a quote by scrolling down in the Cart section of the website (after all products have been added), under "Estimate Shipping" enter your country, state, and ZIP code.
Please reach out to MELT Method at help@meltmethod.com, if you have any problems below:
Sometimes if there has not been any update in a few days from the shipping carrier, it might be that they are missing some information or otherwise need to get in contact with you to continue with the delivery.
If this happens to your order, please contact the carrier for an update on the package status and see if there's anything they need from you. If after contacting them it is determined that the package cannot be delivered, please e-mail MELT Method.
For International orders, after your order shows delivered with the US tracking, you'll want to continue tracking it with Asendia to be notified when it's delivered in your country. Sometimes, after a shipment arrives in another country, it arrives at a local post office location where action may be needed. The tracking should let you know the name of the shipping service handling your package, as well as how to contact them for assistance getting your order delivered.
If the tracking for your package shows delivered, but you have not received it, please check the "proof of delivery" provided with the tracking information to know if it was left on the front porch, mailbox, etc. If after looking in the place where it was left you do not find it, you may want to check with your neighbors to see if someone else received it by mistake.
Some of the smaller products might be overlooked when taking items out of the box, such as the MELT bands. Please make sure to double-check by looking thoroughly into the boxes you received.
Also, sometimes an order may be shipped in different packages, make sure to read the shipping confirmation e-mail and notice if there are one or more tracking numbers, then check them all to confirm if any of them are still in transit.
If you are not completely satisfied with any item you have purchased from meltmethod.com, please email help@meltmethod.com within 30 days of receipt to return the product as instructed for a full refund of the purchase price (less the cost of shipping). The refund is for the physical items returned only. Original shipping will not be refunded. If a product is damaged upon receipt or breaks within 90 days of purchase, the damaged component of the product will be replaced.
When returning your MELT order, please ship your product to the address listed below with the authorization # clearly labeled on the outside of the package (this will be the same as your order #). Ensure your MELT product is shipped in a box via a trackable shipping method. Your refund will be processed when the item is returned to our warehouse.
Ship your MELT products to:
Longevity Returns Landis Logistics,
184 Tuckerton Road,
Unit 2,
Reading, PA 19605
At this time, MELT Method accepts all major credit and debit cards as valid payment methods. Only one form of payment can be used for each order. Other forms of payment may be available in the future.
Usually, MELT Method is unable to change or cancel your order once your credit card has been charged. Orders are processed as they are received and transferred to our warehouse for shipment.
However, if you need to request a change on your order or to cancel it, please contact MELT Method as soon as possible at help@meltmethod.com so they may check with their shipping department to see if they can stop the order, then they will follow up with you.
Monthly subscribers will be charged every 30 days after the first charge. Refunds for a monthly subscription can be requested up to 5 business days past the billing date. No refunds will be issued after 5 days from the billing date. Annual subscribers will be charged every 12 months after the first charge. Refunds for annual fees can be requested up to 30 days past the billing date. No refunds will be issued after 30 days from the billing date. To request a refund, email help@meltmethod.com.
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Reference:
1, https://meltmethod.com/policies/refund-policy
2, https://meltmethod.zendesk.com/hc/en-us
3, https://meltmethod.com/
